Privacy Policy

Last updated: January 15, 2025

1. Who We Are

Chibify is operated by Visentic LLC, a remote-first company based in the United States. For privacy inquiries, contact us at privacy@chibify.cat.

2. Data We Collect

  • Link Data: The original URL and the short link you create.
  • Click Data: IP address (anonymized), device type, browser, geographic region, and referring URL of visitors who click your links.
  • Account Data: Email address and billing information (processed securely by Stripe).

3. How We Use Data

We use this data to provide analytics to our users (e.g., "10 clicks from Germany") and to prevent abuse of the platform (e.g., blocking botnets). We process your data based on: (a) contract performance—providing the service you signed up for, and (b) legitimate interest—preventing abuse and fraud.

4. Data Sharing

We do not sell, share, rent, or trade your personal information to any third parties. Ever. Under any circumstances. The only exception is Stripe, which processes payments on our behalf under their own privacy policy.

5. Data Retention

  • Free accounts: Click analytics are retained for 30 days.
  • Paid accounts: Click analytics are retained for 2 years.
  • Account data: Retained until you delete your account.

6. Cookies

We use essential cookies only to keep you logged in and remember your preferences. We do not use third-party tracking cookies or advertising cookies.

7. Do Not Track

We honor Do Not Track (DNT) browser signals. When DNT is enabled, we limit data collection to what is strictly necessary for the service to function. You may also visit our website anonymously without creating an account.

8. International Data Transfers

Your data may be processed in the United States via Cloudflare's global network. For users in the EU/EEA or other regions with data transfer restrictions, we rely on Standard Contractual Clauses (SCCs) and Cloudflare's data processing agreements to ensure adequate protection.

9. Security

We implement industry-standard security measures including encryption in transit (TLS/SSL), secure infrastructure via Cloudflare, and anonymization of IP addresses. However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

10. Third-Party Links

Chibify links redirect to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any site you visit.

11. Your Rights

Regardless of where you live, you have the right to:

  • Access a copy of your personal data
  • Correct inaccurate information
  • Delete your data and account
  • Export your data in a portable format
  • Object to certain types of processing
  • Withdraw consent at any time

To exercise these rights, email privacy@chibify.cat. We will respond within 30 days. You will not be discriminated against for exercising your privacy rights.

12. Regional Privacy Rights

European Union / EEA (GDPR)

If you are in the EU or EEA, you have additional rights under the General Data Protection Regulation. Our legal bases for processing are contract performance and legitimate interest. You have the right to lodge a complaint with your local supervisory authority (e.g., CNIL in France, or your national Data Protection Authority).

California (CCPA / CPRA / CalOPPA)

California residents have specific rights under the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), and California Online Privacy Protection Act (CalOPPA):

  • Right to Know: What personal information we collect and how it's used
  • Right to Delete: Request deletion of your personal information
  • Right to Opt-Out: We do not sell or share your data, so no opt-out is necessary
  • Right to Non-Discrimination: We will not treat you differently for exercising your rights
  • Shine the Light: We do not disclose personal information to third parties for marketing

Categories of data collected in the past 12 months: Identifiers (email), Internet activity (clicks, IP addresses), and commercial information (billing via Stripe).

Canada (PIPEDA)

Canadian users have rights under the Personal Information Protection and Electronic Documents Act. You may access, correct, or delete your personal information. You may also file a complaint with the Office of the Privacy Commissioner of Canada.

13. Children's Privacy

Chibify is not intended for children under 16. We do not knowingly collect data from children. If we discover such data has been collected, we will delete it immediately. If you believe a child has provided us with personal information, please contact us at privacy@chibify.cat.

14. Changes to This Policy

We may update this policy from time to time. If we make material changes, we will notify you via email (if you have an account) or by posting a prominent notice on our website at least 30 days before the changes take effect. Your continued use of Chibify after the effective date constitutes acceptance of the updated policy.

15. Contact Us

For any privacy-related questions, requests, or complaints, contact us at:

Visentic LLC

Email: privacy@chibify.cat

We aim to respond to all requests within 30 days.